Buyers Questions
We hope these answer any questions you may have.
If not, please do not hesitate to message us direct. Thanks
How do I buy something on The Tiki Room?
You add the items/s to the basket and checkout – this does not purchase the item just reserves it until we can confirm shipping.
If you are outside the UK, all our sales are handled by eBay Global Shipping and we can send you a link to purchase.
I have added item/s to my basket but I can’t pay?
We don’t have an active payment feature at present, just add to basket and the request total. We find it easier this way as people want to buy multiple items so we need to get an idea of weights and box sizes it also so saves on admin for us & postage costs for you.
How quickly do you ship the item?
We aim to to ship out within 48/72 hours as a rule, once the item has been shipped we will then supply the tracking number if applicable.
Yes we send all our items via eBay’s Global Shipping Programme. Message to let us know what your after so we can send a link.
I am buying outside of the UK, Will my item be well packed for shipping due to the fragile nature?
We have very high packing standards and always take extra time & care to pack it as we would like to receive it.
Will I have to pay customs/import duty?
If you are from outside the UK you may well encounter customs duties or import taxes as all items are shipped from the UK. You will be fully responsible for any additional taxes, duties and / or fees, unfortunately we cannot control these import charges. All oversea’s sales are handled via eBay Global Shipping and they will confirm the total amount of import tax you would need to pay.
Can you find me a figure or item I am looking for?
Sure, we can try our very best just get in touch to discuss and we can go from there.
I have some figures I would like to sell, can you help?
Yes, we would love to hear from you, please see our Sell Yours Page.